Reducing Cost Per Lead by 95% While Increasing Lead Volume by 400%
Our client is a direct private lender that enables real estate investors to grow with a fluid approach to the asset-backed private money lending industry.
The Challenge
Being a B2B client, they were looking to acquire and find qualified real estate investors through Facebook + Google. Their challenges were consistently reaching their target buyer demographic through these channels and acquiring them as potential customers.
Their Needs
Triumph came to us because they tried running Adwords campaigns internally but were paying more than what the industry standard was per qualified lead.
Our Approach
We worked with Triumph to first identify their ideal borrower profile – things like their experience, age, wealth, etc. We tested our assumptions and develop pathways to target our ideal borrower profile.
Here’s how we reduced their lead cost by 90% and increased their lead quality.
Google Strategy
MONTH 01
Improved Keywords & Targeting:
Changed Match Types & Removed Non-Converters
Done additional keyword and competitor research to find “low hanging fruit” keywords.
Researched and Applied Negative Keyword Lists:
After reviewing search terms report on the account level, we’ve identified that more than 50% of ALL search terms were irrelevant which caused a huge spike to overall cost-per-lead
Extensive Competitor Research:
Conducted comprehensive competitor research using various methods and tools. Over 90 competitors were thoroughly researched and as a result, we were able to create better ads and our average ad position was 1 or 2.
MONTH 02 & BEYOND
Applied Bid Modifiers for Time of Day & Devices:
One month into the campaign and we’ve had enough data to confidently determine which days, time of day and devices were responsible for most conversions at a lower cost-per-conversion.
Applied Bid Modifiers for Demographics:
Similar to the time of day & device adjustments, we’ve identified ideal age and gender and then applied bid modifiers to the top-performing ones.
KEY RESULTS
Applied Bid Modifiers for the Time of Day & Devices:
One month into the campaign and we’ve had enough data to confidently determine which days, time of day and devices were responsible for most conversions at a lower cost-per-conversion.
Facebook Strategy
MONTH 03 & BEYOND
Tested various ad set (interest & lookalike audience) combinations:
After the initial success on Google Ads and from the YouTube retargeting ads data, we were able to identify top interests for our target audience and create ads tailored for them.
Launched multiple ad types (image only, carousel, video):
We’ve tested multiple ad types (we do this for every client) to see which ad type performs better. For this particular client, image-only ads outperformed video and other types. We gave budget priority to image-only ads.
IMPROVING AQUISITION
Provided CRO suggestions to Triumph’s design team:
Even though we were not responsible for building/developing landing pages, we’ve provided a ton of suggestions to their design team and had them implement most of the changes we requested. Tested our vs their original version and ours had better conversion rates.
BEFORE STARTING
$132
Cost/Conversion
Low Lead Volume
Low Lead Quality
AFTER 3 MONTHS
$95
Cost/Conversion
Higher Lead Volume
29% Reduction in CPL
AFTER 6 MONTHS
$8
Cost/Conversion
Significant Lead Volume
91% Reduction in CPL